PhotoAI

📧 Email Support

For account issues, billing questions, or any other help, reach out to our team directly.

🎁 Free Credits

New users receive $20 for free on sign-up. These can be used for Portrait Stylist effects including hair, makeup, accessories, and outfits.

💎 Credits & Billing

• Credits are used to apply AI effects — each effect shows its credit cost before you apply it.
• Balance can be topped up in increments starting from $10 up to $500.
• Subscriptions (Weekly, Monthly, Annual) grant recurring balance each billing period.
• Credits never expire.
• To cancel a subscription, go to iPhone Settings → Apple ID → Subscriptions.

❓ Frequently Asked Questions

Why did my effect fail?

Effects can occasionally fail due to image quality or API timeouts. Credits are not charged for failed effects. Try again with a clearer photo.

Can I get a refund?

For IAP refunds, please contact Apple Support directly as purchases are processed by Apple. Email us at support@vadoo.tv and we'll do our best to help.

How do I cancel my subscription?

Open Settings → [Your Name] → Subscriptions on your iPhone and cancel from there.

My balance wasn't updated after purchase.

This can happen due to network issues. Please restart the app and check your balance. If the issue persists, email us with your Apple receipt and we'll credit your account manually.

What photo format works best?

Clear, well-lit photos with a single face work best for Portrait and AI Edit effects. JPEG or PNG formats are supported.

🏢 About

PhotoAI is developed by Vadoo Internet Services Private Limited.
Powered by MuAPI — the generative media API platform.